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We assessed current pain points in the clinic's workflow, including long wait times for phone bookings and manual efforts by staff to send reminders. Privacy and ease of use were central to our discovery process.
App Development & Design
Canadian Healthcare Provider
Featured Case Study
Mobile App for Patient Engagement and Healthcare Efficiency
We developed a secure, user-friendly mobile application for a Canadian clinic, simplifying bookings, records access, and communication while improving patient satisfaction and operational efficiency.
67 %
Appointments via App4.6
Star RatingProject Overview
A healthcare provider in Canada partnered with Modulotech to develop a patient-facing mobile application. The clinic needed to streamline appointment bookings, reduce administrative load, and give patients access to their medical records — all while ensuring compliance with healthcare privacy regulations and accessibility standards.
Our Mobile Solution
We built a secure, cross-platform mobile app that enables patients to book appointments, view past medical data, receive automated reminders, and communicate with healthcare professionals directly. The interface was tailored for accessibility, especially for older patients, and ensured smooth adoption across all user groups.
Process
Our App Development Process
Our Four-Step Process
Our Four-Step Process
Prototype
Our UX designers focused on large, clearly labeled navigation elements, minimal input fields, and intuitive flows especially for elderly users unfamiliar with digital apps.
Our Four-Step Process
Development
We created a cross-platform app for iOS and Android with secure two-factor authentication. Real-time scheduling, in-app access to historical medical records, and automated notifications were core to the build.
Our Four-Step Process
Build
The app was rigorously tested across mobile devices and integrated into the clinic’s internal scheduling and data systems. Push notifications were enabled for reminders, and HIPAA-equivalent standards were used to ensure data protection.
Results
After just three months:- 67% of all appointments were booked through the app
- 41% reduction in manual admin calls
- 18% decrease in patient no-shows
- 24% increase in overall patient satisfaction
- App achieved a 4.6-star average rating on app stores
